Salon Protocols…

Implemented precautions to keep our guests and team safe.

Please sanitise your hands upon entering the salon - this is located on the wall at the side of the entrance.

DO NOT attend your appointment if any of the following apply and please inform us.

You have Covid.

Your continued support is much appreciated,

Thank you - Team Acacia

Privacy Policy

At Acacia Hair Salon we take privacy seriously and only use the information we collect to provide our services. We do not share or sell the information we collect for any other purpose than providing the services listed.

You (the guest) may at any time request a copy of information we have recorded about you. You may also request we remove all identifiable information with respect to yourself.

Acacia lists the business services and provides how each service uses the information we collect.

HAIR RELATED SERVICES

We request the minimum level of personal identifying information to run our business effectively. This is data you provide us directly, for example, your name and contact details. We store notes with respect to services we undertake to ensure we maintain and exceed our level of service. For example, your preferred hairstyle, colour formula codes and who your favourite stylists are. We consider you have provided consent for us to store personally identifying information and information about your services based on you receiving services from us. Depending on the particular service(s) we are providing, we may be required to ask questions related to your medical history. Examples of medical data may be allergies, injury or pregnancy that may impact our service.

APPOINTMENT CONFIRMATIONS AND REMINDERS

We will contact you via phone, email or SMS to confirm appointments booked and remind you of upcoming appointments. We consider you having made the appointment as consent to undertake this activity but you may opt out at any time.

APPOINTMENT  REVIEWS

After visiting us, we may send you a email or SMS asking you to rate our services and provide feedback. We consider your agreement and participation in the service as consent to undertake this activity.

MARKETING

We will not undertake phone, mail, email or SMS marketing. Our marketing campaigns are automated and use rules based on services and products purchased and information we collect from you. For example, we may send marketing campaigns related to special events ,we miss you etc. You may opt out of receiving marketing material at any time.

DATA PROCESSORS AND DATA LOCATIONS

We use leading software providers within our business to provide the services listed above. These software providers store and process data in numerous secure locations outside our business premises.

SOFTWARE PROVIDERS

Zenoti Software.